DNN Hosting FAQs

On average it takes 24hrs from the time the initial enquiry arrives with us to the hosting platform being ready to access.

All our hosting contracts are for 12 months and are covered by a comprehensive Service Level Agreement.

Yes, we can manage your domain names via our partnership with Fasthosts.

We can purchase a domain name on your behalf and manage it for you.

On average this takes 24hr to 48hrs to become fully accessible around the internet.

Yes, you can point any number of domains to your hosting account.

All our servers run on Windows 2016/2019 .NET 4.7 and SQL Server 2017/2019.

We offer a fully managed website migration service, whether you are a DNN customer or not.

You can upgrade your account at any time should you require additional resources.

Yes, DNN website design and development is one of our services. Find out more about our DNN web design and dervelopment services and take a look at our DNN website portfolio

Email is an additional service - please contact us for more information

We offer both phone and email support depending on your hosting package

Our hosting platform is backup up each night.

Through DNN file management or ftp. Most files can be transferred through the comprehensive file management option in the DNN editor. For bigger files or multiple files we can give you ftp (file transfer protocol) access to your website

We bill for the contract period which is currently 12 month in advance.